Shipping Information

Shipping Information

Origin: Items are shipped from Europe.

Estimated Delivery Times:

  • Switzerland: 1 - 2 days
  • France: 2 - 3 days
  • Europe: 7 - 10 days
  • USA / Canada / Australia: 7 - 15 days

Please note that the estimated delivery times are approximate and may be subject to postal delays.

Tracking Information: All shipped items include a Tracking Number, allowing you to monitor the package's progress until it reaches its destination.

Lost Packages: In the event that your package is lost, you can always contact the postal carrier using the provided tracking number from Kozmic Garden.

Damaged or Broken Items: If your item arrives damaged or broken, we offer a free replacement if you provide us with a picture of the damaged item.

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Care Instructions: Avoid contact with water, perfumes, and lotions to keep these earrings looking their best. Store them in a cool, dry place to prevent any damage when not in use.